Location, Decor, Staff, facilities
Charles
June 2024
The staff were phenomenal here and really lovely. Let me check in early after a long overnight flight for no charge. Great bed, very comfortable, clean and trendy. The location was very central to everything you need - train, whole foods, good food and coffees and just a short walk to Bryant park.
Emily
June 2024
Loved the location which is 2 blocks from the main Times Square experience, near 5th Ave and Bryant Park, lots of eateries and the subway station was on 41st. Mia was our receptionist and she was so sweet. The hotel has a nice restaurant (pay) for breakfast/lunch/dinner or a quick bagel, complimentary coffee/tea until 9am, and a rooftop bar with a beautiful view of the Empire State Building! The shower is amazing too. We had a king size bed room. It’s small but we were hardly in it anyway. They offer umbrellas 🌂 which was helpful since it stormed while we were there. Very clean around the property. Housekeeping was very receptive to our requests and their housekeeping manager was nice as he could be. Checking in and out was smooth. They also have a Car Service that you can book for airport pickup and then on your departure as well.
Latonya
October 2023
Beautiful hotel in excellent location allowing us to walk almost anywhere and close to subway. Friendly staff.
Rebecca
October 2024
Reception was great, we arrived earlier and even got the room. The location is really great to visit manhattan. Really close to Bryant park and Times Square where you can get almost all metro and buses. Breakfast was great and staff really kind.
Fbarbedette
January 2024
The location of the hotel was perfect as it was in walking distance of all the places I wanted to visit. The staff was very attentive and kind; they kindly upgraded my room to a city view. The room was clean and cute, and the coffee and food were delicious.
P
January 2025
Stayed at this hotel a couple of weeks ago and had a great time! Breakfasts were yummy, and the staff was super friendly. The location is perfect for walking around, and it's nice and quiet. Despite what some people say, the elevator wait times weren’t bad at all (at least in our week's experience). The rooftop bar is awesome – definitely check it out! The rooms are cozy and have everything you need, and if you need something extra (like we asked for a bar fridge), they’ll bring it at no charge. Plus, the subway stop is only a minute away, and Bryant Park is right next door. Great spot to stay in the city!
Maksim
July 2024
The hotel is beautiful and has a privileged location – very close to the subway and walking distance from many attractions. We booked a room with a view of the Empire State Building and it was absolutely worth it. The room was clean, comfortable, and well-maintained. The neighborhood is full of great places to eat, so we didn’t try the hotel breakfast. Also, there’s flavored water with fruit in the lobby, which is a nice detail.
Anónimo1118
April 2025
The hotel is great, the staff is very polite and well trained, rooms were clean, the hotel restaurant is good and they have an amazing rooftopbar with a view to the Empire State building. Additionally, I believe this to be the best location in Manhattan to stay, not too close to Times Square that it is to touristy, but close enough to do most things walking distance.
Tomas
February 2025
The king-size room was comfortable and cozy with the loveliest of amenities The shower and bathroom were exceptionally clean and functioning. The location is perfectly close to the Metro and popular attractions but on a much quieter street The staff were all incredibly friendly and went above and beyond! We didn't get a chance to explore the hotel bars and restaurants, but they all seem to offer incredible views and ambiance!
Priscilla
April 2025